Staying Connected while Sheltering at Home
Our Neighborhood Tech Connect program helps people use computers, tablets, and other technologies to connect with family members, manage their health, learn new skills, and more. This is even more important than ever when we’re all spending much of our time at home. Our digital literacy trainers are reaching out to students by phone, email, WeChat, and Zoom to offer as much help as we can while keeping everyone physically distanced.
Neighborhood Tech Connect: Free and Low-Cost Internet Access and Devices
The keys to digital inclusion are access, equipment and training. Many of the older adults and people with disabilities we work with don’t have the resources to afford internet access or devices at home. Community Living Campaign is setting up San Francisco older adults and people with disabilities with tablets, Internet access, and training. To find out if you qualify, contact us at email@example.com or 415-821-1003, ext. 109.
Community Living Campaign, along with other organizations, businesses, and government agencies on the SF Tech Council continue to work to increase resources for digital inclusion. While not enough, there are some resources that can help.
Virtual Tech Classes and Help Desks
Not sure how to use Zoom? Want help reaching your doctor or family? Need tips on how to use social media? Our friendly and patient tech trainers are here to help! Check our online event calendar for all upcoming technology classes.
Listen in on any of the English-language Tech Help Desks by dialing in over the phone: 888-475-4499 (toll free) or 669-900-6833 (local) and enter the Meeting ID: 873 8317 4373 ##. There will be a “waiting room” until the Zoom class starts at its scheduled time.
Watch & join any of the English-language Tech Help Desks by clicking this Zoom link and completing registration: https://us02web.zoom.us/j/87383174373 . There will be a “waiting room” until the Zoom class starts at its scheduled time.
- Cantonese & Mandarin Tech Classes. Download a flyer for the classes or email firstname.lastname@example.org to sign up.
Mondays – 9:30-11:30, 10:30-12:00, 1:00–3:00, and 2:00-4:00
Tuesdays – 10:00–12:00, 10:30-12:00 (Mandarin), and 1:00–3:00
Wednesdays – 10:00–12:00 (Mandarin), 1:00–3:00 and 3:00–5:00
Thursdays – 10:00–12:00, 1:00–3:00 and 3:00-5:00
Fridays – 9:30-11:30, 10:00–12:00 and 1:00–2:30
Saturdays – 1:00–3:00
- Spanish Tech Help Appointments. Contact Yvan Torres for the current schedule and to get started in Spanish: Yvan@sfcommunityliving.org
For Tech Classes taught in English, see below…
- Apple Help Desk, Mondays 10:00am-12:00pm.
Join Peter & Maia for skilled & patient assistance with your Apple devices. Although these sessions will focus on mobile devices like the iPhone & iPad, much of the information shared in these materials can be applied to Mac desktop & laptop computers as well. Bring your questions! The same lessons are taught on Thursdays, but using a different rotation of sessions. Click the Zoom link above to join the classes, and click the links below to view and/or download copies of the class materials for each week’s session…
September 13th – Session 1: Welcome to your iPhone or iPad
September 20th – Session 2: Apple ID & Backups
September 27th – Session 3: Apps & Settings
October 4th – Session 4: Settings (Continued)
October 11th – Session 5:Settings (Continued)
October 18th – Session 6: Make Things Easier Using Siri & Dictation
October 25th – Session 7: Communicating on your Device
November 1st – Session 8: The Camera & Photos App
November 8th – Session 9: Mail App & your Email Address
November 15th – Session 10: Searching the Internet with Safari App
November 22nd – Session 11: Productivity Apps
November 29th – Session 12: Productivity Apps (Continued)
December 6th – Session 13: How to Troubleshoot & Reset your Device if needed
December 13th – Session 14: Other Useful Apps & Websites (then back to Session 1 the following Monday)
- NEW! Internet Safety Help Desk Tuesdays 10:00am-12:00pm.
Join Peter to learn about Internet Safety & Security – find out new tips & tricks with personalized help. Each week covers a different aspect of keeping yourself & your personal information secure, while also answering individual questions. Click the links below to view and/or download copies of the class materials for each week’s session…
September 21st – Session 1: Email & Passwords
September 28th – Session 2: Wi-Fi Networks & Your Personal Info
October 5th – Session 3: Backing Up Your Information
October 12th – Session 4: Malware & Computer Viruses
October 19th – Session 5: Fake or Misleading Information on the Internet (then back to Session 1 the following Tuesday)
- Zoom Help Desk Tuesdays 2:00-3:30pm.
Join Peter to learn about Zoom – find out new tips & tricks with personalized help. Each week covers a session within the overall topic of Zoom, while also answering individual questions. Click the links below to view and/or download copies of the class materials for each week’s session…
September 7th – Session 1: Signing in with the Right Platform for You
September 21st – Session 2: Basic Meeting Controls
September 28th – Session 3: Audio & Video Settings
October 5th – Session 4: Accessibility & More Settings
- October 12th – Session 5: Zoom Etiquette & Troubleshooting
October 19th – Session 6: Virtual Backgrounds & Video Filters
October 26th – Session 7: Hosting your own Zoom Meeting
November 2nd – Session 8: Using Zoom for an Interview (then back to Session 1 the following Tuesday)
- Virtual Help Desk Wednesdays, 10:00am-12:00pm.
Want help reaching your doctor or family? Checking on a stimulus payment or signing up for a vaccination notification or appointment? Need tips on how to use social media? Have questions about your computer, tablet, or phone? Molly is here to help!
- Android Help Desk Wednesdays, 3:30pm-5:30pm.
Join Peter for skilled and patient assistance with your Android smart phones & tablets. Feel free to drop-in with your questions; each week the class discussion will be built around what topics, inquiries or problems are brought up by the students. Also, feel free to drop-in just to learn from silently listening to the questions other students bring with them. All skill levels are welcome!
- Apple Help Desk, Thursdays 3:30pm-5:30pm.
Join Peter & Maia for skilled & patient assistance with your Apple devices. Although these sessions will focus on mobile devices like the iPhone & iPad, much of the information shared in these materials can be applied to Mac desktop & laptop computers as well. Bring your questions! The same lessons are also taught on Mondays, but using a different rotation of sessions. Click the links below to view and/or download copies of the class materials for each week’s session…
- August 19th – Session 7: Communicating on your Device
August 26th – Session 8: The Camera & Photos App
- September 2nd – Session 9: Mail App & your Email Address
September 9th – Session 10: Searching the Internet with Safari App
September 16th – Session 11: Productivity Apps
September 23rd – Session 12: Productivity Apps (Continued)
September 30th – Session 13: How to Troubleshoot & Reset your Device if needed
October 7th – Session 14: Other Useful Apps & Websites
October 14th – Session 1: Welcome to your iPhone or iPad
October 21st – Session 2: Apple ID & Backups
October 28th – Session 3: Apps & Settings
November 4th – Session 4: Settings (Continued)
November 11th – Session 5:Settings (Continued)
November 18th – Session 6: Make Things Easier Using Siri & Dictation (then back to Session 7 the following Thursday)
- Virtual Help Desk Fridays: Topic Help 11:00am-12:00pm, General Questions 12:00pm-1:00pm.
Join Molly & Liz to learn more about a specific topic as well as to get help with general questions about your computer, tablet, or mobile phone.
- Apple Help Desk, Mondays 10:00am-12:00pm.
One-On-One Tech Help Appointments in English, Cantonese, Mandarin, and Spanish.
Our tutors can also provide one-on-one help in multiple languages. Just call 415-821-1003 x109 or email email@example.com to set up an appointment. To get the best match with one of our tutors, please let us know your preferred language, the device you’re using (Mac, PC, Android Tablet or Phone, iPad, or iPhone), whether you have Internet access at home, and what you’d like help with.
Explore the Online World
Learn new things online and be entertained while waiting to resume your regular activities. First stop, our blog post on Fun (and Free) Things to Do from Home.
Next visit the SF Tech Council’s Digital Passport site where you can discover a wealth of learning and information online. Learn lots of things you can do online through this simple site with links to all kinds of resources, including info on how to use Skype or Zoom for video chats, free online games, movies and much more. Two popular destinations are GFCLearnFree.org and TechBoomers.com, where you use this time to learn how to do so much more online with a computer, tablet or smartphone.
And don’t miss the San Francisco Public Library! They have a robust range of digital services that give card holders 24/7 free access to ebooks, audiobooks, magazines, movies, classes, music and more. It is all available for free with your library card. You can even apply for a digital library card from home!
If you have a permanent or long term disability that prevents you from visiting the library, you can sign up for Library Access from Home. You can get your library card, use online resources, and borrow things via mail.
Low Cost Internet Options During the Pandemic
Digital access is so important during the current physical isolation restrictions. While libraries and computer labs are now closed, Comcast Internet Essentials and Sonic are offering several months of free access to new users. Comcast has also made its Xfinity WiFi hotspots free during the Coronavirus outbreak. For more options, see the SF Tech Council’s Resource page.
SF Connected Computer Labs
All in-person training is currently suspended due to COVID.
We offer dozens of free computer classes and tutoring each month at senior, community, and adult day services centers throughout San Francisco – in English, Spanish, Cantonese, Mandarin, Russian, Urdu, Punjabi, and Hindi. This includes classes to help people use accessible technologies for people with vision, hearing, and other disabilities. We also now have our own drop-in computer lab.
Our trainers offer free classes and one-on-one tutoring in English, Spanish, Chinese, and Russian at senior centers, adult day health centers, and other community sites as part of the city’s SF Connected Program.
Drop by the 5th floor at 1663 Mission Street on Mondays or Wednesdays from 10am to 2pm for free one-on-one computer training and hands-on presentations in a friendly environment. Or see our calendar for a full list of current lab times and locations throughout San Francisco.
Whether you’re just getting started or are looking for a new challenge, we have classes for you. Start with a class on something interesting to you such as social media, photography, or genealogy, and pick up computer basics as you need them. To find out about available topics, bring classes to your neighborhood, or to learn about upcoming presentations, view our calendar or contact Peter Karpathakis at 415-821-1003, ext. 109 or firstname.lastname@example.org.
In addition to labs open to the public, CLC works with adult day services centers across the city to teach computing skills to their participants. As part of our program, we introduces participants to accessible technologies that can increase communication options for people with vision, hearing and other disabilities.
Other SF Connected Sites
As part of the San Francisco Department of Disability and Aging Services’ SF Connected Program, Community Tech Network, Self-Help for the Elderly and Conard House also have computer training and specialty classes. For more information on free classes, call (415) 355-3555, visit the SF Connected map, or see the SF Connected class schedule.
In addition, the San Francisco Public Library has expanded the number of computers in its branches and you can book time to use computers or to get help accessing information on-line. For a list of branch libraries with computer access, go to the San Francisco Public Library web site and search for Senior Computer Classes on the SFPL events page.[/vc_column_text][/vc_column][/vc_row]