Come help us chart a new path for what it means to age in community in San Francisco. Join our efforts to ensure older adults and people with disabilities can age and thrive in their own homes and neighborhoods. We welcome you to read more about the following open positions and apply to join our team.
- Director of Operations, Full Time Salaried
- Transportation Ambassador, Part Time Hourly
- Courier, Part Time Hourly
Community Living Campaign is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce that is representative, at all job levels, of the neighborhoods in which we work. Older adults, people with disabilities, Black and other people of color, LGBTQ+, and other candidates who contribute to this diversity are strongly encouraged to apply. To apply, please email your resume and cover letter to: jobs@sfcommunityliving.org.
Director of Operations (Full Time, Salaried)
Since 2007, the Community Living Campaign (CLC) has been charting a new path for what it means to age in community in San Francisco. CLC’s mission is to ensure older adults and adults with disabilities can age and thrive in their own homes and neighborhoods. To accomplish this mission, CLC promotes neighborhood-based Community Networks to bring people and services together. CLC also spearheads citywide initiatives to promote digital access and employment opportunities, and advocates on selected age and disability-related issues that are too big for any individuals, organizations, or neighborhoods to solve alone.
CLC is participant-focused and driven, able to shift quickly to meet evolving needs on both a neighborhood and larger systemic level. We bring a positive, kind, and can-do spirit to strengthening our communities through the power of older adults and people with disabilities.
To build on recent growth and success, CLC is adding to its executive team and seeks a strong candidate to fill a new position, Director of Operations.
Position Description
The Director of Operations will work as a team with the Executive Director and Deputy Director, and will be charged with helping to strengthen and maintain CLC’s operational backbone, including reporting and outcomes, human resources, finance and technology. This position will play a pivotal role in strengthening operational and administrative systems required to support lead program staff and meet the needs of external stakeholders, including funders and neighborhood leaders.
The Director of Operations will be self-motivated and able to move with patience and clarity from strategy to actual implementation as part of a creative and dynamic team. They will enjoy creating an environment that balances structure with room for staff and neighborhood leaders to generate new ideas and approaches. All CLC Team members must be willing to wear multiple hats and thrive in a culture that places a high priority on collaboration and team support. CLC is a values-driven organization, and team members share a passion for recognizing and promoting the skills and talents of older adults and people with disabilities.
Essential Responsibilities
Internal Operations
- Build, and when needed, modify the annual budget and manage CLC’s finances against it, in partnership with the Executive Team and key program staff.
- Ensure program managers understand and receive assistance in shaping their budgets and priorities in a way that fosters collaboration across programs, and sets up programs for successful outcomes aligned with contracts and funding requirements
- Analyze and recommend ways to strengthen use of CLC’s current DonorPerfect database to track participant records and manage current and potential donor information. This includes training and empowering staff to be meaningful contributors for growth and engagement.
- Support and train staff in improved data tracking, reporting, and evaluation methods for regular and annual reports to funders and to evaluate and improve program activities.
- Work with the Executive Team and key staff members to maintain and implement personnel, emergency preparedness, and other operational policies and guidelines for the organization.
- Work with our Manager of Neighborhood Tech Connections to provide leadership and help manage CLC’s digital access program, including digital training, devices, and internet access for program participants and neighborhood-based staff.
People and Culture
- Manage the CLC onboarding process, in coordination with program directors respective team structures, to welcome new staff and ensure a smooth transition into the organization.
- Stay current with City, State and Federal laws for compliance, communications and training with staff, contractors and volunteers and to update the Employee Handbook.
- Create a schedule to regularly update job descriptions and/or scope of work for consultants.
- Develop a return to in-person work policy and arrangements that account for remote work and ensure productivity while maximizing both in office and remote work schedules
- Work with the rest of the Executive Team to refine and implement the process for staff evaluation and training. Foster a more robust feedback culture, and ensure that the process is empowering and provides adequate processes and opportunities for staff to provide feedback on how the organization can better support them.
- Institute formal process that supports staff, contractors’ and volunteers’ work in a multi-cultural setting, promotes equity, and helps reduce ageism, ableism, racism, sexism, and other practices that disempower or actively limit opportunities for staff and participants.
- Coordinate key aspects of major staff and board meetings, including agendas, materials, and other logistics.
Minimum Qualifications
Candidates must:
- Bring a minimum of ten years of relevant operations, people and project management experience. Experience in non-profits and/or philanthropy is a plus, but not required.
- Be highly proficient in MS Excel and Word. Have a strong working knowledge of collaborative tools such as Dropbox and G Suite.
- Have experience using a cloud-based contact management system, such as DonorPerfect.
- Demonstrate knowledge of performance evaluation metrics.
- Have a background in managing, building and supporting both direct and indirect reporting teams.
- Demonstrate excellent interpersonal, written and oral communication skills.
- Have experience working with diverse staff, participants and volunteers in terms of race, ethnicity, gender identity, sexual orientation, languages, disability, and age.
- Demonstrate enthusiasm about working with older adults and adults with disabilities from diverse communities.
- Bring emotional intelligence and systemic thinking to promote organization’s goals and objectives and promote continuous improvement
- Thrive in a dynamic environment and meet challenges with a sense of humor.
Location
The Director of Operations will need to be able to work in San Francisco, where CLC is based. During the pandemic and shelter in place orders, most staff – including this role – work primarily from home. Once our office re-opens, the Director of Operations will be expected to work together with the rest of the Executive Team in the office. Both during the pandemic and beyond, the Director of Operations will share the responsibility of bringing supplies and program materials to staff located in various neighborhoods throughout San Francisco.
Compensation
This is a full time, salaried position. Salary is commensurate with experience and within the salary scale for the organization. Benefits include paid leave, health and dental insurance, and an annual contribution to retirement.
Applications
Community Living Campaign is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce that is representative, at all job levels, of the neighborhoods in which we work. Older adults, people with disabilities, Black and other people of color, LGBTQ+, and other candidates who contribute to this diversity are strongly encouraged to apply. To be considered, please email your resume and cover letter expressing your interest and appropriate fit for this new role to: jobs@sfcommunityliving.org.
Transportation Ambassador (10 hrs/week, ReServist)
Community Living Campaign, a non-profit organization that serves the needs of seniors and people with disabilities, is looking for a Transportation Ambassador. As a part of the CLC team, you will be involved in creating meaningful connections and supporting the local community by facilitating access to food, healthcare, safe outdoor activities through transportation access.
This position will be part of the SF ReServe program, which helps adults 60+ and 18+ living with a disability find meaningful part-time employment in their communities. This will be a remote position until further notice.
Part Time: 10 hrs./week; $20.00/ hr.
Position Summary
The Transportation Ambassador will help older adults and people with disabilities living in the southern part of San Francisco access free and low-cost transportation options. The work will be conducted remotely (via phone, email, and video conferencing) during the COVID-19 pandemic. Training will be provided to bring the hired individual up to speed on current transportation options and eligibility.
Primary Duties and Responsibilities
- Through telephone conversations, help older adults and people with disabilities living in San Francisco navigate the many transportation service options available, such as Paratransit, the Essential Trip Card program, Lyft vouchers, and other services
- Work with residents to complete applications for transportation services and benefits that require enrollment (SF Paratransit programs, Senior Clipper Card or RTC card, Free Muni, etc.)
- Keep record of transportation challenges faced by residents
- Complete other basic data collection and record keeping
- Work with Transportation Outreach Coordinator and Data Entry team members to assure assistance is provided in a timely manner and as seamlessly as possible for residents
Skills and Qualifications
- Comfortable with remote communication, especially interacting via phone
- Interest in learning about current transportation options for older adults and individuals with disabilities in San Francisco (Individual will receive in-depth training)
- Experience working with older adults and adults with disabilities
- Familiarity with the southern part of San Francisco, including the OMI, Excelsior, Outer Mission, Cayuga, and Crocker Amazon neighborhoods
- Ability to handle difficult situations with patience and good judgement
- Proven skills and capability interacting with diverse groups of people in an organized, sensitive, caring and understanding manner
- Ability to spot trends and provide insights to improve the initiative and outcomes for residents
- Basic computer skills, familiarity with Microsoft Office, email, and data entry (support training will be available as required for the success of the program )
Applications
The Community Living Campaign is seeking to fill this position as soon as possible. This is part-time employee position starting with 10 hours per week. The position pays $20 per hour. Interested candidates should send cover letter and resume via email to jobs@sfcommunityliving.org or mail to Hiring Committee, Community Living Campaign, 1663 Mission Street, Suite 525, San Francisco, CA 94103.
CLC Courier
*Community Living Campaign will provide the Courier with masks/shield, gloves, hand sanitizer.
*This position requires a safe, working car and that the driver provide proof of insurance. The individual will be covered by General and State-mandated Workers Compensation and Automobile Liability Insurance.
*A gas card and the Federal rate of $0.575 for mileage compensation.
Where: Throughout San Francisco.
When: Immediately
Part Time: 5-10 hrs./week; stipend $16.50 hr. Generally Tuesdays – Fridays between 11am and 3pm, but can be flexible.
Primary Duties and Responsibilities:
The Courier will assist the organization in outreach to the SF neighborhoods, delivering and picking up gifts, mailings, computers, and supplies.
Skills and Qualifications:
- Enjoys helping older adults and adults with disabilities
- Appreciates the diversity of SF
- Comfortable, respectful and cheerful when meeting new people
- English proficiency
- Clean driving record
Physical Requirements:
- Able to lift 25 lbs. (maybe even less – computer is less than 10)
- Comfortable carrying items up stairs on occasion
- COVID-19 safety protocols require wearing a mask, maintaining social distance of AT LEAST 6 feet distance between any contacts, and frequent hand sanitizing between deliveries.
Also Desirable, but not required: Spanish, Cantonese or Mandarin speaker