Community Living Campaign

Cultivating connections to help seniors and people with disabilities age and thrive at home.

Cultivating connections to help seniors and people with disabilities age and thrive at home.

Job Opportunities at CLC

Come help us chart a new path for what it means to age in community in San Francisco. Join our efforts to ensure older adults and people with disabilities can age and thrive in their own homes and neighborhoods. We welcome you to read more about the following open positions and apply to join our team.

Community Living Campaign is an equal-opportunity employer. We are committed to creating a diverse and inclusive workforce that is representative, at all job levels, of the neighborhoods in which we work. Older adults, people with disabilities, Black and other people of color, LGBTQ+, and other candidates who contribute to this diversity are strongly encouraged to apply.

Activities and Volunteer Coordinator (See Below)
Director of Operations (See Below)

Activity and Volunteer Coordinator

Full Time (40 hours per week)

Since 2007, the Community Living Campaign (CLC) has been charting a new path for what it means to age in community in San Francisco. CLC’s mission is to ensure older adults and adults with disabilities can age and thrive in their homes and neighborhoods. To accomplish this mission, CLC promotes neighborhood-based Community Networks to bring people and services together. CLC also spearheads citywide initiatives to promote digital access and employment opportunities and advocates for selected age and disability-related issues that are too big for individuals, organizations, or neighborhoods to solve alone.

CLC is participant-focused and driven, able to shift quickly to meet evolving needs on both a neighborhood and a broader systemic level. We bring a positive, kind, and can-do spirit to strengthening our communities through the power of older adults and people with disabilities.

Position Description
We seek an outgoing, organized, San Francisco-based Activity and Volunteer Coordinator to lead neighborhood-based projects. The Coordinator will report to CLC’s Director of Community Engagement and be part of the Community Connectors team. This position will focus on disaster preparedness, climate action, and other community-building activities as part of a two-year grant focused on the Cayuga, Crocker Amazon, OMI, and Inner Sunset neighborhoods. 

The ideal candidate loves welcoming and connecting neighbors; they delight in helping people share their gifts and talents. The Coordinator thrives in a bilingual and bicultural environment and enjoys working with seniors and people with disabilities. They need to be organized, self-motivated, and flexible, as the needs of this role will vary from week to week.

Essential Responsibilities
The Coordinator is responsible for creating a welcoming environment that provides opportunities for seniors and people with disabilities to remain active and engaged in their neighborhoods. The Coordinator will organize and execute various projects, working with CLC staff, local community organizations, and volunteers of all ages. 

All CLC staff must be willing to wear multiple hats and thrive in a culture that places a high priority on collaboration and team support. CLC is a values-driven organization, and team members are passionate about recognizing and promoting the skills and talents of older adults and people with disabilities. 

In-Person Activities 

  • Organize 9 to 12 emergency preparedness, climate action, or community-building activities for 10 to 20 people each month in certain San Francisco neighborhoods. Base the offerings on the wants and needs of neighbors, as determined through surveys, focus groups, and ongoing feedback. 
  • Partner with other CLC leaders on three larger (50 to 100 people) annual community events – Never Better Elders, Disability Pride, and Good Neighbor Celebration.
  • Work with the Community Engagement Director and others to develop a menu of community-building, emergency preparedness, and climate action activities to offer in CLC neighborhoods
  • Coordinate with CLC Connectors and other Neighborhood Network managers for activities in their neighborhood. Schedule and coordinate with any outside presenters, artists, or facilitators needed for each activity. 
  • Maintain a calendar of activities in AirTable and ensure each activity is listed in paper calendars and on CLC’s website.
  • Monitor CLC calendar events and sync your work schedule to meet the needs of upcoming events. 
  • Maintain event checklist for each activity, including materials, accessibility and equipment needs, staffing, partners, and any media. Prepare activity materials (flyers, signage, snacks) and resources (AV equipment, tents, chairs, wagons). Schedule transport, coordinate with event organizers, and deliver items both ways. 
  • Attend events to open and close shared neighborhood spaces, support activity leaders, and create a welcoming environment for attendees. Ensure that attendees sign in and provide contact information.
  • Regularly provide attendance and other reporting as required to meet our funders’ requirements. Maintain volunteer and attendee lists and enter data into database(s).
  • Support select staff in data tracking and reporting for regular reports to funders and to evaluate and improve program activities.

Communications and Outreach

  • Coordinate with CLC’s Communications Director and Director of Community Engagement to optimize publicity for each activity. 
  • Establish/maintain Relationships with key neighborhood organizations, San Francisco supervisors, and other neighborhood leaders. 
  • Contribute photos, updates, and other content to CLC’s social media, website, and funders. 
  • Outreach to neighbors through email, phone calls, flyers, site bulletin boards, newsletters, social media, neighborhood organizations, library, etc.
  • Update neighborhood-specific outreach material as needed.

Volunteer Recruitment, Welcoming, and Scheduling

  • Coordinate with CLC program staff to maintain a list of available volunteer opportunities, including day, time commitment, and other role requirements. 
  • Respond quickly to volunteer inquiries and coordinate with program staff to schedule volunteers. 
  • Lead volunteer orientation, including the CLC Code of Conduct for all roles and any additional training required for longer-term roles, such as elder abuse prevention and data security. 
  • Maintain a current list of volunteers in Donor Perfect and other databases that CLC’s funders may require.
  • Coordinate with CLC staff and neighborhood leaders to identify and honor Good Neighbors annually. Work with the Communication Director to conduct and feature Good Neighbor interviews.

Collaboration and Learning with Other CLC Staff

  • Attend CLC Connector meetings, All Staff meetings, and trainings.
  • Complete training on Elder Abuse Prevention and Reporting, Positive Workplaces, and California Department of Aging Security Awareness Training each year. Participate in other trainings as requested.

Minimum Qualifications
Candidates must:

  • Be Highly organized.
  • Bring a minimum of two years of relevant experience. Experience in non-profits and/or community organizing is a plus but not required.
  • Demonstrate excellent computer skills. Be highly proficient in G Suite, MS Excel, and Word. Have a solid working knowledge of collaborative tools such as Dropbox. 
  • Have experience entering data and generating reports from a database. Knowledge of AirTable, Donor Perfect, and SF GetCare is helpful but not required. 
  • Demonstrate excellent interpersonal, written, and oral communication skills. 
  • Be willing to adjust your work schedule to match the needs of scheduled activities.
  • Have a car and be willing to use it for work (with reimbursement for mileage and gas).
  • Be able to lift up to 30 pounds as part of moving activity materials from one location to another.
  • Demonstrate enthusiasm for working with older adults and adults with disabilities from diverse communities.
  • Bring emotional intelligence and systemic thinking to promote CLC’s goals and objectives and promote continuous improvement.
  • Thrive in a dynamic environment and meet challenges with a sense of humor.

Location
The Activity and Volunteer Coordinator will work in San Francisco neighborhoods with Community Connector networks, at the CLC office (1663 Mission Street in San Francisco), and from home. The Connector may hold some outdoor activities in Connector neighborhoods and will be on-site at a community location at least twice per week. The Coordinator will share the responsibility of bringing supplies and program materials to staff in various San Francisco neighborhoods. Access to a car is essential for this role.  

Compensation
This is a full-time hourly employee position for 40 hours per week at $24.50. Benefits include healthcare and dental insurance, paid leave, an annual retirement contribution, and a flexible spending account option for out-of-pocket medical, dependent care, and commuting costs. 

Applications
Community Living Campaign is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce that is representative, at all job levels, of the neighborhoods in which we work. Older adults, people with disabilities, Black and other people of color, LGBTQ+, and other candidates who contribute to this diversity are strongly encouraged to apply. 

To be considered, please submit your resume and cover letter expressing your interest and why you’re an ideal person for this role. Send materials to mailto:jobs@sfcommunityliving.org. 

Director of HR & Operations

Since 2007, the Community Living Campaign has been charting a new path for what it means to age in community in San Francisco. CLC’s mission is to ensure older adults and adults with disabilities can age and thrive in their own homes and neighborhoods. To accomplish this mission, CLC promotes neighborhood-based Community Networks to bring people and services together. CLC also spearheads citywide initiatives to promote digital access and employment opportunities, and advocates on selected age and disability-related issues that are too big for any individuals, organizations, or neighborhoods to solve alone.

CLC is participant-focused and driven, able to shift to meet evolving needs on both neighborhood and larger systemic levels. We bring a positive, kind, and can-do spirit to strengthening our communities through the power of older adults and people with disabilities. We are a values-driven organization and share a passion for recognizing and promoting the skills and talents of older adults and people with disabilities. Over 60% of our employees are older adults and/or people with disabilities.

To build on recent growth and success, CLC is adding to its leadership team and seeks a strong candidate to fill a new position, Director of Operations. This position will play a pivotal role in building operational and administrative systems required to support programmatic and administrative functions for the organization, meeting the needs of staff, leadership, and external stakeholders, including participants, funders, and neighborhood leaders.

Position Description

This position will be charged with helping to strengthen and maintain CLC’s operational backbone, with direct accountability for metrics and reporting, human resources, and central office operations along with strong cross-organizational collaboration with the Program Directors, Finance Director, and Director of Communications. 

The Director of Operations will be self-motivated and collaborative, able to move with patience and clarity while leading three essential components of the organization’s operations. They will enjoy creating an environment that balances structure with room for staff and neighbors to generate new ideas and approaches. All CLC Team members must be willing to wear multiple hats and thrive in a culture that places a high priority on collaboration and team support. 

Essential Responsibilities

Reports to: Co-Executive Director

Metrics, Reporting, and Compliance

  • Supervise Operations and Analytics Manager. 
  • Foster use of CLC’s donor database, Donor Perfect, to strengthen use of its features related to tracking, analyzing, and building donor support. 
  • Support and train staff in tracking and reporting evaluation data needed for regular reports to funders as well as to evaluate and improve program activities. 
  • Work with the Executive Team to identify, prioritize, and drive improvement initiatives, including requirements analysis, design, and implementation. Improvement initiatives would include changes to operational policies and practices to improve the organization’s efficiency and effectiveness.
  • Manage contracts (MOUS and supporting documentation.) Support compliance and reporting activities such as reporting for funding site visits, generating required reports.  This includes ensuring that programmatic data is collected and accurately entered into appropriate systems.
  • Manage Department of Disability and Aging Services site visits and fiscal monitoring.
  • Work with the Leadership Team and the Communications Director to coordinate public facing operations, including support for the CLC website.

People and Culture 

  • Supervise HR, supporting the prioritization of daily operations and providing guidance and leadership where needed.  HR activities include:
    • Supporting hiring managers through staff planning and recruiting
    • Hiring and onboarding processes
    • Benefits administration using the support of a benefits broker
    • Payroll functions in partnership with the finance team
    • Supporting supervisors as needed in team management activities including the performance review cycle, role and pay changes and grievances
    • Processing employee leaves, exits,  and other special circumstances
  • Drive and oversee improvement projects related to HR functions, including partnership with the Chief of Staff to ensure successful rollout and adoption. Partner with the Finance Director to ensure that the organization is in compliance with local, state and federal laws.
  • Work with the Chief of Staff to drive staff in-service and training and team building that supports work in a multi-cultural setting, promotes equity, and helps reduce ageism, ableism, sexism, and other practices that disempower or actively limit opportunities for staff and participants. 
  • Work with Chief of Staff to provide operational support for Employee Life Cycle: performance evaluations, KPIs, goal-setting, documentation. 
  • Work with the DEIB committee, Chief of Staff, and Executive Team to administer and evaluate results from employee surveys, policy changes, and training throughout the year. 

Office Operations 

  • Supervise and support the CLC Office Manager, who is responsible for the daily operations of the CLC central office including greeting visitors and participants, ordering and administering supplies, photocopying and scanning documentation, and providing supplies and equipment for CLC events.
  • Ensure that all CLC locations are up-to-date on Emergency Preparedness and Workplace Safety Policies. 

Minimum Qualifications 

  • Minimum of eight years of relevant operations and supervisory experience.
  • Highly proficient in MS Excel, and Word. Have a strong working knowledge of collaborative tools such as Dropbox, Zoom and G Suite.
  • Experience using a cloud-based contact management system, such as DonorPerfect.
  • Demonstrated knowledge of performance evaluation metrics.
  • Strong background in managing, building, and supporting teams.  Successful history of working independently.  A self-starter who collaborates well with others, is proactive, and brings a track record of delivering on commitments.
  • Strong verbal and written communication skills
  • Excellent interpersonal, written, and oral communication skills.
  • Enthusiasm about working with older adults and adults with disabilities from diverse communities. 
  • Candidate must reside within 20 miles of downtown San Francisco

Desired Attributes

  • Fluency in a second language a plus, especially Cantonese, Mandarin, Spanish, or Tagalog
  • Professional experience working with diverse communities, older adults, and people with disabilities
  • Non-profit experience  

Flexible Work Arrangement (FWA)

Remote work and telecommuting can be part of the work plan, but we anticipate that at least 50% of the time will be in-person at the CLC’s office or other program sites in San Francisco. The Director of Operations will share the responsibility of bringing supplies and program materials to staff located in various neighborhoods throughout San Francisco and supporting CLC events throughout the year. Hours for this role are generally Monday to Friday with occasional weekend days.   

Compensation

This is a full-time position, with a salary commensurate with experience at $80,000 – $83,000 per year. CLC offers a competitive benefits package, including a 401(k), health and dental plans, paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave, and an annual 3% end-of-the-year bonus.

Applications

Community Living Campaign is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce that is representative, at all job levels, of the neighborhoods in which we work. We strongly encourage older adults, people with disabilities, people of color, LGBTQ+ people, and other candidates who contribute to this diversity to apply.

 To be considered, please submit your resume and cover letter expressing your interest and appropriate fit for this new role. Applicants should submit materials to: jobs@sfcommunityliving.org.