SF ReServe Job Postings

Position Title: Youth & Teen Program Operations Assistant

Location: The Mission District, 6-minute walk from 16^th St Mission Bart Station

Part time: 10 hours/week; $20.00/hour; on-site only

Start Date: September 5, 2023

Schedule:  Year-round position with varying schedule to support  the calendar of activities of the Youth & Teen Program during the school year, and the specific schedule of offered classes and summer workshops.

• Tasks and schedule between class sessions will be determined with the Director of School Programming 30 days prior to the start of the interim periods. Tasks include support interaction with other programs of the Organization, and preparation for the start of the new sessions.

 Days of week: Mainly Saturday and Sunday, during scheduled class sessions, as outlined above; occasional evenings and flexibility to work on any day of the week when classes are not in session.

Hours: Saturday & Sunday: 8:30 am – 1:30 pm, flexible times throughout the week depending on class schedule.

Mission of Organization/Business: Our Partner is a groundbreaking contemporary arts institution, delivering its mission through a world class dance company, an innovative presenting theater and digital platform, a dance school for movers of all ages and abilities. It includes a fee-free diagnostic and educational dancers’ clinic, and a fitness program for all levels and abilities.  Their initiatives strive to inspire audiences, cultivate artists, engage community, and foster diversity and inclusion through dance performance, training, and mentorship.

Position Summary:  The School Operations Assistant reports to the Director of School Programming. This position supports the in-person activities of the School, with focus on the Youth & Teen Program at the Campus. The position offers customer service and facilitates the smooth execution and flow of daily activities of the program. The role connects with the School Administrative Associate, and the Youth & Teen Program Coordinator to ensure representation of the program to the general public during the hours of operation of Youth & Teen Classes, giving information about the program, relaying information to the School office representatives about the daily flow, and serving as a point of contact and liaison between the Front Desk staff and School staff. The School Operations Assistant offers support to teachers, parents and students and helps fulfill the mission of the program as well as important coordination and connection to the rest of the organization and its programs.

Primary Duties and Responsibilities

• Before the start of daily classes, helps with preparation of the space to receive students and keep studios “class-ready”. This includes conducting regular pre-class walk-through of the studios and completing a check-list of tasks: i.e.; open windows and / adjust blinds for optimal light, airflow and temperature control, turn fans and air purifiers on as needed, assess and remove any obstacles from studios.
• Signs in students into classes using the MindBody online system, alerting the School office of any students who are not fully enrolled.
• Position will maintain knowledge of the program, the calendar of activities for the program and across the campus, the different classes offered including styles and levels, as well as standard organization communication and enrollment practices. 
• Updates teacher’s binders and rosters. Alerts School staff about any anomalies in registration.
• Prints and posts daily schedules, and is familiar about the campus and where each activity takes place in order to guide traffic.
• Maintains organization of the prop closet for children’s classes. Connects with teachers about any missing items or needs for new items. 
• Position ensures all enrolled students have submitted the necessary paperwork, including complete info sheet, and waiver, alerting staff of any special needs the School should be prepared for.
• Position is responsible for coordinating student transitions between the 3 different buildings of the organization, including providing hands-on assistance for safely escorting students between buildings.
• Participates in special events of the Youth & Teen Programs, including Showcases, Teen company seasons, coffee mornings, as well as other events.
• Participates in and delivers customer service, including the Adult Program by doing follow up calls to new students. 
• Provides in-studio assistance to teachers during classes if required. Alerts necessary staff if there is malfunction with sound or other equipment.
• Resets studios and bathrooms after classes for their next use, and participates in the daily maintenance of the space, ensuring the spaces have the necessary supplies.

50% (Theater Vestibule and Flow of Classes, 30% (Office Work, document review), 20% (additional customer service).

 Required Skills and Qualifications: 

• Must be at least 21 years of age and eligible to work in the US. Must be able to regularly work in-person on the campus in San Francisco to staff in-person, participatory activities.
• Must be available to work weekends (either Saturday, and/or Sunday) and some evenings.
• Open and friendly manner when interacting with the public.
• Excellent customer service skills.
• Ease and comfort with communication over the phone and in person. 
• Comfortable and effective working with constituents of all ages, including children and teenagers.
• Proactive problem solver.
• Comfortable and fluent communicating with email (Google and G-suite experience); Familiarity with or willingness to learn MindBody Online database systems to sign in students into classes, and for registration; as well as Wufoo, and Digisigner. 
• Spanish speaker a plus.
• Knowledge of dance a plus.

Additional Requirements, if applicable: LiveScan fingerprinting (Partner specific) and TB test required (reimbursed).

• Work is performed in the Theater reception area and throughout a multi building performing arts facilities setting. 
• Work is performed sitting, as well as standing and walking, according to the different duties of the day
• Regularly sits at a computer station and operates electronic equipment for up to 4 hours per day.
• Must be able to lift a laptop, some cleaning supplies, and children’s props, as well as roster binders; and go up and down stairs, as well as elevator, and walk between 3 buildings located within a block’s distance.

Click to apply for Youth & Teen Program Operations Assistant

Position Title: In-Home Caregiver

Where: San Francisco

Start Date: Immediately

Part Time: 4 – 12 hrs./week; stipend $20.00/hr.; $20.50/hr. after 3 mos.

Mission of Organization: Our Partners mission is to provide trustworthy, compassionate and competent caregivers with many skill levels. They serve clients who have needs ranging from companionship to basic hygiene to hospice. Their caregivers are honest, intelligent and willing to ask questions when needed so they can provide the best care to keep the client safe and happy. The caregiver is able to respond in a friendly and patient way to client with dementia or physical disabilities. Our Partner is a full service, licensed agency who hires, trains and supports our caregivers so they can in turn support their clients.

Position Summary: The activities below describe a range of in-home care duties. Each client’s situation is different and many people are in need. Our Partner is highly flexible and will work to match ReServists with in-home care situations that feel doable, comfortable and safe. ReServists will NOT perform hospice. If you’re interested, please inquire so we can hear what duties you’d be comfortable performing.

Primary Duties and Responsibilities:  

• Assists clients with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the care plan.
• Allows and encourages clients to do as much of their own care as possible.
• Serves meals to clients, may assist in preparing meals.
• Encourages clients to eat a proper diet and take adequate fluids while respecting the client’s right to free choice and records and reports changes in client’s eating habits to the supervisor.
• Initiates and participates in activities provided for clients and encourages clients to participate in activities.
• Maintains clients’ records daily in a timely manner and in accordance with company policy and procedures; documents medication, activities, incidents, and observations; reports any changes in client’s physical condition and/or behavior, and visitors; observes and reports the health and emotional condition of each client; and promptly reports all changes to the supervisor.
• Assists clients with medication as defined in medication procedure; assists or supervises clients who self-administer medication.
• Maintains a clean, safe, and orderly environment for the clients; performs general housekeeping; and follows cleaning schedules for client laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas.
• Follows proper procedures in emergency situations and responds promptly and positively to client requests for assistance.
• Encourages teamwork through cooperative interactions with co-workers.

Skills and Qualifications:

• Health promotion and maintenance by supporting client with good personal hygiene.
• Creating a safe, effective environment by cleaning and making recommendations.
• Coordination with Supervisor, Home Health, Physical Therapy and Hospice workers.
• Capable of making a simple, healthy and nutritious meal.
• Listening, analyzing information, and focusing on quality care for those with disabilities and dementia.
• Physical ability to reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; and lift up to 25 lbs. while avoiding potential injury from transferring, repositioning, or lifting clients.

Minimum Requirements

• High School Diploma or GED
• Any state-mandated certification such as HHA, CNA or MA is preferred
• Minimum 1+ year(s) professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors
• Covid tested and fully vaccinated
• TB tested
• Able to show clear results from DOJ and FBI fingerprint LiveScan

Click to apply for In-Home Caregiver.